Facebook just keeps growing (with grey hair)
Eric Eldon over at InsideFacebook.com has a great post outlining the growth trends at Facbook for January 2010. There are lots of pretty charts to look at, but I think the most interesting one is this:
It's getting harder and harder to dismiss Facebook as the domain of young people. Indeed, according to Eric's post, a full 60% of Facebook users are over 25. Some have suggested that the influx of older folks will drive the kids away and we'll see something new crop up for them - MySpace 2.0? For my money, this won't happen - at least not in the foreseeable future. The ubiquity of Facebook just makes things easier for everyone - if a little uncomfortable at times when you get a friend request from dear Aunt Agnes. Young Facebookers have figured out (mostly) how to manage these little inconveniences.
ShareThe Power of Friends – Facebook Ads Just Got Interesting
Welcome to Facebook Friday. Each week I will post a summary and link to an article about Facebook that was posted several weeks ago. Think of it as a "just in case you missed it" hint.
Back on November 11th, InsideFacebook.com posted an article titled "Facebook Ads Now More Powerful with 'Friends of Connections' Targeting". This new feature of Facebook ads was one that I had just noticed that morning so it was serendipitous to come across this post later in the day. Below are a few excerpts of the post and I encourage you to give the full post a read.
Facebook has just launched a new way to draw more people to your Facebook Page or application, called “Friends of connections” targeting.
When this option is selected, friends of connections who see the ad will also see a message about which of their friends is connected to the advertiser. For example, if John is a fan of Chick-fil-A’s Page, and Chick-fil-A is running Facebook Ads with “friends of connections” targeting, John’s friend Debbie would see the text “John is a fan of Chick-fil-A” below the ad.
This feature should lead to increased conversion on Facebook Ads, because users will find the social context and implied endorsement more interesting. Facebook has previously allowed advertisers to enable this kind of context via “Social Ads” before, but this is the first time it has allowed advertisers to specifically target just friends of connections if they want to.
Go read the full article at InsideFacebook.com.
ShareCanadian Twitter Traffic vs. Facebook
I read somewhere today (I'll track down a source) that Canadians supply only 4% of Twitter traffic compared to 40% in the US. My first question is whether or not that's just web, or also API/SMS. Either way, it surprises me because Canada is known now as a social media early-adopter given the explosive growth of Facebook.
Why the huge difference? Is there something special about Facebook that appeals to Canadians? Or is there something specific about Twitter that doesn't? Or did we just spend all of our social media capital in the Facebook boom?
ShareSocial Media in Two Buckets
Active Communities and Latent Networks
I discovered the concept of latent networks and active communities last summer while trying to save a magazine by activating a community within a social network. At the time, I was fascinated by the concept of latent offline communities becoming active online communities once given the tools to discover themselves and communicate. In the Business 2.0 magazine example, it was simply a case of thousands of readers (the latent community) being given a reason and means to congregate online (the active community) where none existed before.
At that time, and for a long time afterwards, Facebook was my primary online active community. It is where I interacted most with people sharing stories, photos, videos, etc. It was where I met new people and kept in touch with old friends. Facebook helped me make plans for the future and reminisce about the past. But that large finished now. I visit Facebook a few times a week to check in on some of my groups and to respond to various proddings from my network. I upload the odd video or photo of my kids. But that's it. Facebook is simply not where I hang out online anymore.
I finally joined Twitter earlier this year because it's where all the cool kids were hanging out. It has now fully replaced Facebook as my online social home. I've written quite a bit about Twitter lately, so I won't go in-depth here, but it is clearly my active community online.
Facebook has now become a collection of several "latent networks" with sporadic bursts of activity. At any time, for a variety of reasons, these latent networks will be activated around a cause or event - like a high school reunion, or a University alumni football game. For the most part, though, Facebook is now my rolodex for old friends and acquaintances.
LinkedIn, similarly, is part fancy business card and part fancy rolodex - much like Facebook but with latent networks comprised of different people. Old co-workers and business acquaintances reside there with tremendous potential should the need arise. In this way, LinkedIn and Facebook are more similar than ever for me now.
It's important to stress that this change for Facebook from an active community to a latent network does not diminish it's value to me as a social media tool. All that has changed is how I engage with the medium.
An interesting point about Twitter, though, is that I don't think it could ever become solely a latent network. Unlike Facebook and LinkedIn, active participation in the Twitter community is necessary for any of the network benefits to retain value. Inactivity on Twitter would actually allow that particular medium to atrophy and lose almost all of its network value.
Where are your 'active communities' and 'latent networks'?
ShareThe Commute – 18 March 08
I chat about Facebook's launch of new profile privacy features.
ShareGranular Facebook Privacy Settings – FINALLY!
Anyone who's chatted with me about Facebook in the last several months or so knows that my biggest pet peeve about the social network is that you've only been able put your friends into one of two buckets of profile privacy settings - "Limited Profile" or, well, not limited profile.
Nick O'Neill (allfacebook.com) and Justin Smith (insidefacebook.com) are reporting today that Facebook is FINALLY rolling out customizable profile privacy settings.
I had assumed that when this feature appeared, that it would be tied to the "Friend List" feature rolled out a few months ago. Apparently, though, you will be able to set specific privacy settings for each friend and will be prompted to do so during the friend confirmation process. I guess that means I have to all of my existing friends one-by-one and make sure the privacy settings appropriate. Sigh.
Go read Nick and Justin's reports for all the details.
ShareThe Value of LinkedIn
I've never understood the whole Facebook vs. LinkedIn debate. I use both and there is very little overlap between my Facebook friends and my LinkedIn contacts. I don't believe they're even really competitors - I will continue to use both. Why? It's really quite simple.
It's the same reason I didn't hand out my business card at my sister's baby shower, and I don't (usually) pass around photos of my family at business meetings.
But the real reason I'm writing this post is because Ahmed posted a very simple example of just how useful LinkedIn is - when you remember to use it! I had actually just done a training session where I walked them through a scenario much like the one Ahmed describes.
To recap: I need to find someone who works in function X at large corporation Y. Or, more interesting, someone who used to work at company Z. LinkedIn lets me punch in what I'm looking for and spits back extremely relevant results. So, if I were trying to get in touch with someone in public relations at, say, Facebook, I would get the following:
I think that's a pretty decent list of PR executives from a $15 billion company. Not insignificant is that LinkedIn also gives me a way to get in touch with those executives through my own network. Very handy indeed.
That training session I did last week also dealt with Facebook and one of the first questions I was asked (even before I did the LinkedIn search demo) was: "Can Facebook help me find friends of friends? You know, the six degrees thing?" The answer, of course, is "not really, unless you're willing to page though hundreds of your friends' friends."
I've written before that the 'killer' facebook feature for me is a way to explore my 2nd degree network in a controlled way. I'm still waiting.
ShareMeddling with US Presidential Politics (from Canada)
During The Commute this morning I made reference to the fact that I was running political ads on Facebook that drove traffic to the "Yes, We Can" video (embedded below). After spending about thirty bucks, I've now turned them off and thought I'd share some of the data with you.
I ran a total of 5 different ad variations - with the final two running simultaneously for the bulk of it. These two ads were identical with one targeted to New York and New Jersey (Clinton's neighbourhood) and the other targeted to the rest of the Super Tuesday states. The 5 ads garnered just over 100,000 impressions and 59 clicks. Conversion rate works out to 0.06 with a 0.51 CPC and 0.28 CPM. Notably (perhaps) the CTR was lower in the Clinton states.
I invite you to draw your own conclusions in the comments.
As promised, here's the video that has the potential to change the world:
ShareThe Commute – 4 Feb 2008
The Commute finally returns after a brief hiatus. I ramble on about Facebook marketing and meddling in US Presidential politics.
Mobile post sent by ccarmichael using Utterz.
Facebook vs. LinkedIn (again)
On Friday, Nick over at AllFacebook.com posted about the one killer Facebook feature that would make LinkedIn irrelevant. I think he's only half right... extending the privacy functionality to allow the creation of multiple privacy profiles would be huge.
LinkedIn's killer feature, though, would have to be replicated in Facebook for it to really cause LinkedIn any pain. LinkedIn's 'degrees of separation' feature that permeates the UI is what makes the app so powerful. Leveraging my existing network is actually easier in Facebook than in LinkedIn, but it's that latent, hidden network that LinkeIn unlocks. If I need to get in touch with someone at, say, Facebook Inc., I simply plug it the search bar and LinkedIn can tell me how to get there through my network.
Facebook, on the other hand, doesn't give me any access at all to the outer ring of my network - my friends' friends. Let's say I'm going to be spending a week in Calgary and I'd like to know where to eat near my hotel. None of my friends live in Calgary, but I'm sure some of them have friends or family there. What better way to get the local scoop on a city?
Already several times I've written notes or status messages saying "Anyone know anyone who lives/has/works/knows X?" Being able to search the extended network in a controlled way would allow me to message a single person and say "Hi, I'm friends with your nephew -- I'm coming to Calgary next month and wondered if you could recommend a good restaurant downtown."
That would be cool.
ShareColin Who?
I'm a digital communications executive specializing in community engagement, social marketing, and online identity management currently serving asthe Associate Secretary, Communications, at the national offices of The Presbyterian Church in Canada.
I can be found on LinkedIn and Twitter and Facebook.
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